Privacy Policy — Velmatic AI

Last updated: August 2026

Velmatic AI ("we," "us," "our") provides AI-powered automation services, including social media engagement automation via the Instagram API. This policy explains what data we collect, how we use it, and your rights regarding that data.

Information We Collect

When you interact with our Instagram account (e.g., commenting on a post or sending a direct message), we may collect:

• Your Instagram username and user ID
• The content of comments or messages you send us
• Timestamps of interactions

We do not collect payment information, government ID, or sensitive personal data through these interactions.

How We Use Your Information

• Respond to your comments or messages automatically or manually
• Deliver requested content (e.g., a workflow file or resource you asked for via comment)
• Improve our automation systems and content
• Maintain records of leads who requested information from us

Data Sharing

We do not sell or share your personal information with third parties, except:

• Service providers that help us operate (e.g., n8n workflow automation, Google Sheets for lead logging) — solely to deliver the service you requested
• When required by law

Data Retention

We retain interaction data only as long as necessary to respond to your request or maintain business records, and delete it upon request.

Your Rights

You can request access to, correction of, or deletion of your data by contacting us at hello@velmatic.net.

Meta Platform Data

Our use of information received from Meta APIs (Instagram) adheres to Meta's Platform Terms and Developer Policies, including their Data Use Policy.

Contact

Questions about this policy: hello@velmatic.net